Good design in legal products and services is essential for a satisfying “user” experience, be the user our client or our client’s client. We help law firms and in-house legal teams develop their processes and solutions around human-centered principles and design thinking approaches, leading to better reception of their services and improved relationships with their clients and key stakeholders.
Legal design is about building trust and rapport. Well-designed legal solutions leads to better comprehension and regular usage by clients. These solutions are about going beyond merely conveying information. They are about following through actions. It involves the deployment of intuitive interfaces or touch-points for professional-client interaction. It also involves smooth integration between new and existing workflows.
We assist our clients with the creation and implementation of legal designs. This includes strategic advisory services, technology business consultation, and change management strategies.
Case Study: Productization of Legal Services
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